| Skills, Abilities and Marketable Qualities |
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...a detailed summary of skills and experiences summarized on the Home page in the Job Skills section.
(1) Manufacturing and Quality Improvements
(2) Operations Management, Team Leadership, Global Experience
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| Manufacturing and Quality Improvements |
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Lean Manufacturing Leadership -
7+ years experience with Toyota Production System. Led first Kaizen in Camera Business Unit - delivered a 98% improvement in line change-over time. Particpated in or led, or sponsored more than 50 other Kaizens in two different companies. |
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Lean deployment across multiple sites -
As worldwide leader of Lean Manufacturing for a $450M Kodak business unit, coordinated lean implementation teams across four sites (US, Mexico, China, Hungary); developed processes for institutionalizing change and globalizing the best practices. Developed a scorecard using radar plots to identify and track progress toward increasing Lean capabilities for the different factories. |
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Quality Organization Leadership -
More than 15 years of experience leading QA organizations; these include positions as Supervising QA Engineer, QA Project Leader in Brazil, Plant Manager with the QA leader as a direct report, Camera Platform Manager, Quality and Engineering Manager in US, and later in Mexico, and Worldwide Quality and Lean Manufacturing Director. In these roles I led the efforts to reduce escaping defects by more than 50% in 6 months or less on three occassions, three different sites, and countries. My team developed the first ISO-9001 implementation in the camera business and passed their registration audit with absolutely no non-conformances (the first the external audit team had ever granted). Under my guidance, we also developed special process improvement tools and methodologies later viewed as Best-in-Class by Kodak management. |
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Six-sigma methodology -
200 hours of six-sigma blackbelt training in Kodak's Six Sigma University. Completed blackbelt project to develop and build a "microfactory" for Kodak (a very small, efficient, focused factory) whose purpose was to provide cycles of learning for the development community through this cost-efficient co-located factory. |
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Productivity optimization -
Using lean mnaufacturing, drove significant productivity improvements through the application of cellular manufacturing, flow, SMED (rapid changeover), and TPM events. |
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Defect reduction -
Reduced outgoing defects by 50% or more, in 6 months or less, on three separate occassions, in three different factories/countries. Created new concepts for driving defect improvements (ex. Defect Scene Investigation, "7-questions" process, the "one-pager" process; the latter two were considered "best practices" at Kodak). |
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Hoshin Kanri (Policy/Strategy Deployment) -
Led the Hoshin Kanri process for a $450M Kodak business unit, and delivered $53M of productivity improvements in the first year, and $35M the following year. This required developing an A3 project management process that enabled the coordination and regular reporting of more than 50 active projects. |
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ISO-9001 system development -
As the lead architect on a project to develop a new ISO-9001 quality management system, delivered a comprehensive ISO-qualified system on schedule, and achieved a zero non-conformance registration audit (the 1st ever granted by the external audtor team). |
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Strategic initiative development, and tactical planning -
Participated on the leadership team of a $450M business unit, reporting to the GM. Actively involved in strategic planning and definition of supporting strategies and tactics. Led the effort to reduce 122 key projects from Hoshin Kanri to the vital 50 that would yield the greatest bottom-line benefit. |
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Project management -
Skilled in project management, and application of critical path methodology, and Microsoft Project. At YKK, initiated a cross-functional project team, applying Project and a concurrent engineering approach to deliver a new product in 20% of the normal development time, delivering an incremental revenue of $4.5M in the first year. In the Latin American Tech Center we co-developed a new high-end product, and launched it using project management techniques. |
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Blackbelt and Greenbelt coaching -
Have sponsored and supported numerous greenbelt and blackbelt candidates. While at YKK, sponsored a Lean Certificate program with a local college to train employees in Lean and Sigma, ultimately leading to ASQ certification. |
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Product launches through manufacturing -
Have participated in many launches of new products in my role as engineer, organization leader, Tech Center leader, or plant manager. While in Monterrey, Mexico, we launched two new challenging products; in Guadalajara my Tech Center team co-developed and launched the new Zooom product on schedule; at YKK we introduced a new product for the US military, developed it in 20% of the normal development time, and produced $4.5M incremental revenue in its first year. |
| Operations Management, Team Leadership, Global Experience |
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General Management -
At YKK, responsible for all manufacturing, and managed a $150M product bill. Have participated on the GM’s leadership team for several years. Developed and managed the Single Use Camera business unit’s scorecard and the team’s efforts to achieve its annual commitments. Have an MBA in General Management from a top-20 school. Led 650 of the 750 employees in the Macon National Manufacturing Center. |
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P&L, budget management -
Managed a product bill of $150M across 18 cost centers, 8 buildings, 2 sites. Delivered a $6M improvement in operating margin in 12 months by introducing Lean Manufacturing, improving the S&OP process, setting challenging goals, improving performance management, and accountability. |
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Plant management -
(1) Promoted from QA Manager to Unit Manager / Plant Manager responsible for engineering and factory personnel in the largest volume consumer equipment program to-date; (2) Focused Factory Manager, consumer products and OEM packing - 300 employees; (3) in Monterrey, Mexico, as the only on-site American, started and led the factory of 350 employees to successful execution of a new product, driving productivity high enough to enable the shutdown of a sister factory; (4) returned to Monterrey as a Product / Plant Manager, running one of the factory buildings and launching a new, high-end product. (5) as Platform Business Manager, coordinated the factory output of the US plant as well as the operation in France. Later, at YKK, managed multiple manufacturing plants in two industrial parks, with a staff of eight direct and 650 indirect reports. P&L responsibility for $150M product bill in this important high-mix, low cost zipper manufacturing facility.
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Plant turnaround -
In Monterrey, Mexico, established innovative incentive systems to drive quality and productivity; overachieved on all plant objectives. This plant became so successful that a sister plant’s operation could be shutdown, generating significant operating cost savings. Later, at YKK, using Lean Manufacturing, an improved S&OP process, new product development process improvement, and improved performance management/accountability, generated a $6M operating margin improvement, a 50% reduction in escaping defects, and a 30% improvement in leadtime. |
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New Plant Start-up -
Participated in the start-up of a Greenfield operation in Brazil as a QA leader; responsibility included building the local team, installing/transferring processes, and training the local management and employees in the best-in-class QA practices from NY. Later, as the Plant Manager of a new factory in Mexico, built the organization, installed processes, and drove manufacturing as the only on-site American. |
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Change Agent -
As the lead change agent at YKK, developed the new Vision, strategies, and tactics to become world-class in 4 to 5 years. This required soliciting support from management and employees in the common vision. This was enabled by the articulation of a “burning platform” that touched all the employees and inspired them to greater levels of focus and commitment. |
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International team leadership -
Have had numerous roles responsible for leading teams across cultural and geographic borders; these roles included leading the support engineers for the off-site factories, supporting the development of a JV in China, enabling new factory start-ups in Brazil, and Mexico, starting and managing the Latin American Tech Center in Mexico, and later as the Worldwide Director for Quality and Lean Manufacturing. |
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Ability to live overseas -
6 years experience living and working outside the US: 3 assignments in Mexico (5 years), and 1 in Brazil (1 year). Some of my best experiences, and fondest memories come from these foreign assignments. |
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Multi-site experience -
Direct responsibility for 8 buildings across two sites. Influence over global sites from a staff position as the Worldwide Director of Quality and Lean Manufacturing for Kodak. |
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Organization development -
Have built organizations from a clean sheet (new plant in Mexico, Latin American Tech Center, Rochester micro-factory). Integrated the engineering and quality resources and the Tech Center together for improved life cycle product management. Particpated in two teams that won the Kodak R&D Silver Award for team excellence; the Rochester factory was the runner-up for the National Association of Manufacturer's Workforce Excellence Award. |
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Coaching and mentoring -
Have developed a reputation as a coach and mentor to many that have gone on to positions of greater responsibility. Tied for the highest score in the organization on a DDI (Development Dimensions International) assessment of leadership skills; rated as "mentor" by DDI. See also the Recommendations tab for comments from peers, supervisors, and subordinates that discuss this as a key strength. |
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Career development -
Have developed career planning tools and acted as a career coach to several people inside and outside my organization. See also "Coaching and mentoring" above. |
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Performance management -
Skilled at writing and performing comprehensive performance assessments; participated in the design of Performance Evaulations, and improved the entire process for managing and appraising performance at YKK. Have also developed organizational scorecards, and report cards for Lean and Quality progress for global businesses. |
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Team leadership, including internationally -
Vast experience leading teams both nationally and internationally. See the other comments on this page. |
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Crisis management -
Led the recall and rework of a critical field failure for Eastman Kodak worldwide, replacing all units in the field with no customer impact. |
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Inclusion -
Have gained a significant appreciation for the value of diverse thought and the benefits of practicing inclusion from my numerous worldwide positions and years spent living outside the country. |
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Scorecard development, Balanced Scorecards -
see comments in "Performance Management" attribute above. |
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Project management -
Numerous roles with project management responsibility - from start-up of two Mexican factories, to the development and start-up of new suppliers, to new product start-ups in manufacturing, to outsourcing manufacturing processes. |
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Integrated supply chain -
At YKK, was responsible for procurement, planning, logistics, warehousing, and distribution in addition to the manufacturing function. |
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Functional Spanish language skills -
Able to function in Spanish. While living in Mexico, achieved a literacy rate of about 80% which allowed me to write, speak, comprehend, and effectively work in Spanish. | |
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